Privacy Policy

Effective Date: June 1st, 2025.

At EternaWild, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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1. At EternaWild, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. We may collect information such as your name, email address, phone number, nationality, and travel preferences when you inquire or book with us. We may also collect details related to your itinerary, group size, travel dates, and any special requests. Payment information is processed securely through trusted third-party providers; we do not store credit card data. Additionally, we may collect technical information such as your IP address, browser type, device, referral source, and browsing behavior to help improve our services and website experience.

3. We use your information to respond to your inquiries, customize and confirm your travel plans, process payments, send booking confirmations, provide relevant updates, and deliver customer support. Your data may also help us analyze our services and improve future communication. We may also process your information as required by legal or regulatory obligations.

4. We do not sell or rent your personal data. We may share your information with trusted third-party providers only when necessary to fulfill your travel arrangements—such as with lodges, transportation providers, guides, and payment platforms. We may also disclose your information if required to do so by law or to protect our legal rights or those of others.

5. We implement appropriate technical and organizational measures to safeguard your information. Our systems are hosted securely, payment transactions are encrypted, and access to personal data is restricted to authorized staff. While we follow industry best practices, please note that no method of transmission or storage over the internet is completely secure.

6. Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand website traffic. These tools help us remember your preferences and improve content delivery. You can manage your cookie preferences through your browser settings.

7. Depending on your location, you may have rights regarding your personal data, such as the right to access, update, delete, or limit the use of your information. You also have the right to withdraw consent from marketing communications. To exercise these rights, please contact us using the contact information provided below.

8. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of any updates.

9. While EternaWild takes reasonable steps to protect your information, we are not responsible for unauthorized access, disclosure, or misuse of data due to factors beyond our control. By using our website and services, you acknowledge these inherent risks and agree that this policy does not create contractual rights beyond what is required by law.

10. If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact us.

A legal disclaimer

While we take reasonable steps to protect your personal information, EternaWild is not liable for any unauthorized access, disclosure, loss, or misuse of data that may occur beyond our control, including through third-party services or communication channels.

By using our website or services, you acknowledge that you understand and accept the inherent risks involved in data transmission over the internet and agree to hold us harmless for any unintended consequences resulting from such transmissions.

This Privacy Policy does not create any contractual or legal rights enforceable by any party beyond what is required under applicable data protection laws.